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Re:Iphone stuck on “please connect to Itunes”? (1 viewing) (1) Guest
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TOPIC: Re:Iphone stuck on “please connect to Itunes”?
#1964
mobilers (User)
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Iphone stuck on “please connect to Itunes”? 1 Year, 1 Month ago  
I was minding my own business today and suddenly my Iphone hangs, so i do a manual restart by holding the Home and power key and ever since then its stuck on a screen which says “please connect to itunes” with a yellow triangle! although it is an unlocked iphone but my software isn’t 1.1.1. so now when i connect to itunes it says i need to restore the iphone, what should i do? can someone help me…

First of all, you will probably need to restore the iPhone whether you like it or not. However, there may be another option. I would try calling Apple Care at 1-800-275-2273 before you restore your iPhone. When you call Apple Care, don’t tell them that you unlocked your iPhone, as this will immediately prompt them to say that you have voided your iPhone Warranty. Wait for them to give you advice, and if none of it works then you can tell them that you unlocked your iPhone. I hope I could help!

It takes me long time to figure, even calling Apple Care those representatives don’t know how to deal with this problem and waste me one hour and ask me to go to Apple Store.
 
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#1965
zenux (User)
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Re:Iphone stuck on “please connect to Itunes”? 1 Year, 1 Month ago  
Verify that the Apple Mobile Device Service is installed and running using the Services MMC snap-in using these steps:

1. On the Start menu, click Run.

2. In the Open field, type services.msc and click OK. A list of devices will be displayed.

3. View the list In alphabetical order and verify that the “Apple Mobile Device Service” status is “Started.”

4. If the status does not indicate the service is started, right-click Apple Mobile Device Service and choose Start from the shortcut menu.

5. If the service is installed and started, right-click the service and choose Restart from the shortcut menu.
 
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